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All Co-Existent County SPOCs and Technical Contacts: As requested, here is the list of patches that IBM tested and applied to the Dedicated County Workstations for May 2025: MS Windows 11 23H2 Patches MS25-MAY: Cumulative Update for Windows 11 Version 23H2 - Windows 11 Version 23H2 - KB5058405 (x64) Critical  MS Windows 10 22H2 Patches ...

CARES SPOCs, Implementation Coordinators, County, Tribe, Probation, State Leadership, and OCM Coordinators: We are excited to announce the launch of the CWS-CARES Progress and Engagement Summary, a new communication tool designed to provide stakeholders with a clear, concise, and consistent overview of our collaborative efforts and achievemen...

The Q&A feature in Microsoft Teams is used by the Project for large webinars like the Stakeholder Briefing. Attendees can easily ask questions, add emoji reactions, and upvote posts with Teams Q&A. Below is a brief introduction on how to use this tool.  Accessing Teams Q&A The teams Q&A button is located on the menu bar acr...

All SPOCs and Technical Contacts: The California Department of Technology (CDT) has scheduled maintenance on Sunday, June 1, 2025, beginning at 9:00 AM and concluding at 12:00 PM. During the maintenance window, the OTech Open System Storage team will be updating the firmware on the Gold Camp STaaS NetApp Storage. There is no anticipated outage ...

All SPOCs and Technical Contacts: May 30, 2025 at 8:05 AM - UPDATE: The California Department of Technology (CDT) has reported that service has been successfully restored. If you are still experiencing any connectivity issues, please contact the IBM Help Desk. __________________________________________________________________________________...

All SPOCs and Technical Contacts: The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, May 29, 2025, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. NOTE:...

All SPOCs, Technical Contacts, and SBC Administrators: The California Department of Technology (CDT) has scheduled maintenance on Saturday, May 31, 2025, beginning at 6:00 AM and concluding at 10:00 AM. During the maintenance window, CDT will apply Standard Monthly OS Security Patches to SBCS Infrastructure Servers. There is no anticipated outa...

All CWS SPOCs and Technical Contacts: As of April 2025, the CWS/CMS IBM (Boulder) Help Desk has transitioned from using Maximo to a new asset management software, Gestionnaire Libre de Parc Informatique (GLPI). This has resulted in a change to the ticket naming convention.  CWS/CMS IBM (Boulder) Help Desk tickets are now an eight-digit num...

Follow Our Progress Bulletins CWDS Meetings and Events Calendar CWDS Roadmap and Timeline Legislative Updates Stakeholder Resources CWS-CARES Users Bulletins Roadmap CWS-CARES Compass and Explorer Newsletter CWS-CARES Frequently Asked Questions CWS-CARES Glossary CWS-CARES Meeting C...

All SPOCs and Training Contacts The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate as Subject Matter Experts (SMEs) in the Release 9.8 (R9.8) Business Needs Analysis (BNAs) meetings and Joint Application Design (JAD) to give feedback on issues. SMEs will participate in R9.8 activities, tentatively schedul...