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CWS/CMS: CDT Service Desk Bulletin - SAFE Cloud Service Scheduled Maintenance
ALL SPOCs, Technical Contacts and CAD Contacts: The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service. The maintenance begins on Saturday, July 20, 2025, at 8:00 PM and concludes on Sunday, July 21, 2025, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Business Object...
CWS/CMS: California Department of Education - Updated Providers List
California Department of Education - Updated Providers List All SPOCs and Technical Contacts On Friday, June 27, 2025, the list of Education Providers in the CWS/CMS application was updated with data obtained from the California Department of Education (CDE). During this update, several Education Providers in the application were end dated. Th...
CARES-Live Final Releases
All SPOCs and Technical Contacts: To support the transition to CWS-CARES, the CWDS Project Team decided to conclude CARES-Live releases. The CARES-Live Release 2.8.36 has been tentatively scheduled for February and this will be the final release unless a critical event occurs that requires an additional update. The CARES-Live team will revie...
CWS-CARES Data Dictionary Update and New Tool: SqlDBM
External Systems Points of Contact, CARES SPOCs, County Leadership, CARES Implementation Coordinators, and OCM Coordinators: This update covers the new CWS-CARES Data Dictionary version and introduces SqlDBM, a tool that will significantly improve how CWS-CARES Entity Relationship Diagrams (ERDs) are visualized. New Version Available on Ju...
CARES-Live Scheduled Maintenance - June 26, 2025 | 6 PM - 8 PM
The CARES-Live team has scheduled maintenance for the CARES-Live application. The maintenance is scheduled for Thursday, June 26, 2025, from 6:00 PM to 8:00 PM. During this scheduled maintenance the CARES-Live team will focus on application maintenance changes that are not visible to CARES-Live users. NOTE: Users will not be able to access th...
CWS/CMS Release Planning
All SPOCs, Technical Contacts, CWS Directors, and Probation Chiefs: In order to support the technical solution for the CARES V1 Pilot, CARES V1 migration, data conversion, cutover, and transition efforts for CWS-CARES, the CWDS Executive Leadership Team (ELT) has decided the following release criteria and cadence for CWS/CMS: Release 9.0 (...
Scheduled Outage of CWS/CMS and CARES-Live Applications for Sept 6, 2025 | 6 AM - 9 AM
All SPOCs and Technical Contacts: The California Department of Technology (CDT) will perform an upgrade to the CWS/CMS and CARES-Live production databases during the Preventative Maintenance (PM) window on Saturday, September 6, 2025. The PM window begins at 6:00 AM and ends at 9:00 AM. Both the CWS/CMS production application and the CARES-Live...
CWS/CMS: Gateway Server Upgrade to Windows 2019
All SPOCs and Technical Contacts: The CWDS Infrastructure team and IBM will be upgrading all of the CWS/CMS gateway servers throughout the state from Windows 2016 to Windows 2019. Due to the redundancy within the network, there is no anticipated impact or performance issue for the CWS/CMS user. This upgrade needs to occur on the gateway serve...
CWS-CARES Scheduled Maintenance - June 30, 2025 | 6 AM - 8 AM
All Pilot County RFA Implementation Coordinators and SPOCs: The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Monday, June 30, 2025, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Appr...
Letters and Notices Updates Underway at CDSS!
The California Department of Social Services (CDSS) Child Welfare System Branch (CWSB) is undertaking a significant project to update its official letters and notices. This initiative is vital for ensuring all information system guidance is consistent with CARES V1 in preparation for its statewide implementation in October 2026.  Timeline: Ma...