CWS/CMS: Solicitation for County Subject Matter Experts (SMEs) for CWS/CMS Release 9.8

All SPOCs and Training Contacts
The Child Welfare Digital Services (CWDS) Office is requesting county staff to participate as Subject Matter Experts (SMEs) in the Release 9.8 (R9.8) Business Needs Analysis (BNAs) meetings and Joint Application Design (JAD) to give feedback on issues. SMEs will participate in R9.8 activities, tentatively scheduled to GO LIVE in March 2026.

R9.8 BNAs will be held on June 3, 2025. SMEs will receive an Outlook invitation once all responses are received.

R9.8 JAD has not yet been scheduled, but SMEs will receive an Outlook invitation once a date is selected.

System Change Requests (SCRs) include:
The SCRs listed below were covered during a previous BNA. A brief meeting will be held to ensure nothing has changed:
  • SCR 9023 – Add Missing CCLD-Licensed Placement Facility Types to CWS/CMS (Prioritized #1) - Application Support Contact: Colin Kelley
  • SCR 8973 – ICWA Eligibility Data Entry Reminder (Part A) (Data Quality) (Prioritized #2) - Application Support Contact: Gina Blakemore
  • SCR 8853 – Validate & Cleanse Collateral Data Demographic Data (Data Quality) (Prioritized #3) – Application Support Contact: Gina Blakemore
  • SCR 8852 – Validate & Cleanse Reporter Demographic Data (Data Quality) (Prioritized #4) - Application Support Contact: Kim Carpenter
  • SCR 8993 – Referral Completed Due Date (Prioritized #5) – Application Support Contact: Nora O’Hara
Counties are encouraged to register individuals with knowledge and experience working in the areas mentioned above. A mix of end users with casework or supervisory experience will also be very helpful.

Those who volunteer are welcome to register for one or more SCRs.

Participants will work with other County and State SMEs as well as vendor support staff.

We seek a diverse group of participants from large, medium, and small counties. The CWDS Office will work with SMEs to determine the details of participation.

If you have any questions regarding this recruitment, please contact CWDS Application Support.
 
Action Required
Staff should submit a Release 9.8 SME Online Registration Form (see link below) for each potential SME.
 
Link: Release 9.8 Subject Matter Expert Online Registration Form 
      
Forms should be submitted no later than May 30, 2025.
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