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May 30, 2025 at 8:05 AM - UPDATE: The California Department of Technology (CDT) has reported that service has been successfully restored. If you are still experiencing any connectivity issues, please contact the IBM Help Desk.
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CDT has received reports that the Network is inaccessible. Verizon has confirmed a major outage due to a fiber cut. There is currently no estimate of when access will be restored. Updates will be sent out as new information is received.
Action Required
If users experience any issues with CWS/CMS, CARES-Live or CARES RFA, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
Major Incident Status - Network outage - SERVICE RESTORED
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