Frequently Asked Questions
Data
Q: What prevented converted data from being provided on 5/26 for the Production Simulation (CARES 100) environment?
A: During the final technical setup and validation phases, issues were uncovered related to data conversion and user access.
Q: Once county data is loaded into Production Simulation, will there be an environment available with mock data that counties can use when sharing screens with each other without data showing?
A: The Project is finalizing the plan to make the Training environment available and will share more details in a formal communication once they become available.
Q: For Foster Care Public Health Nurses (PHNs), will the Special Project Codes be available in CWS-CWS-CARES to pull data for performance measures?
A: Special Project Codes will be converted from CWS-CMS and admins will have the ability to create new special project codes that their county might need.
Q: Will Tableau only be available to pull for our County by specific staff who have access to Tableau?
A: This is still being developed. Users will get access to reports based on permissions as Tableau report viewers. How report developers will get access to Tableau is being reviewed.
Q: Will reports continue to be available in SafeMeasures as an ancillary application, be migrated into CWS‑CARES, or be embedded within the CWS-CARES system in some way?
A: Legacy SafeMeasures will continue to exist separately from CWS-CARES SafeMeasures. The legacy application will update as usual until we no longer receive CWS/CMS data. At that point, legacy SafeMeasures will stop updating and will be available with historical data. Legacy SafeMeasures will be maintained until CWS/CMS is decommissioned and we are told to decommission legacy SafeMeasures. This could happen six months after CWS-CARES implementation, but no hard date has been set. CWS-CARES SafeMeasures will not be integrated or embedded in CWS-CARES for V1. The new SafeMeasures will be a standalone application like it is currently but with a new URL and login page. Staff will be able to access both legacy SafeMeasures and CWS-CARES SafeMeasures sites.
Q: How immediate is the data exchange between the CalSAWS/CARES interface?
A: Data will exchange as close to real-time as possible. A nightly batch occurs as a 'failsafe' if any data does not go through in near real-time.
Q: How will CWS-CARES get the Aid Codes for the cases?
A: Aid Codes information comes directly from CalSAWS.
Q: Will County Expense Claim Reporting Information System (CECRIS) be integrated with CWS-CARES?
A: Yes, in CARES V1, the CECRIS Integration will pull DFA600 data one-way from CECRIS to CWS-CARES. All CECRIS data in CWS-CARES will be read-only; users will not be able to edit/change this data in CWS-CARES.
Q: Will the transfer of data from County Expense Claim Reporting Information System (CECRIS) into CWS-CARES be after the files are audited/approved by CDSS? Will CWS-CARES also receive revised CECRIS Claims?
A: CWS-CARES will receive both the unaudited and audited Original claims approved by the state as federal reporting requires both. CWS-CARES will also receive the approved Adjustment claims. The interface data exchange with CECRIS occurs on a monthly basis. This data will be sent once CECRIS has received all prior to audit claims for each county OR when all audited claims have been approved by CDSS (i.e., when all Original claims have been approved by CDSS, all approved Original claims for each county will be sent to CWS-CARES at once).
Q: Who from the CBO will submit data in the portal? Is it a data system manager, or a case manager entering information? Will only one CBO role be doing the management and submission of records?
A: The system will have different roles such as CBO admin, CBO supervisor and CBO worker. This is based on provider feedback we received that some folks in their organization are handling only administration, and others are managing services and entering info about delivery, etc. It will be up to the county/provider to determine who is assigned what permission in the portal. Portal Administrators have additional capabilities including updating provider profile information, submitting portal access requests, etc.