Frequently Asked Questions
Data
Q: Will CWS-CARES pull data from CWS/CMS and Binti? If data is in Binti, is there any need to enter that data into CWS/CMS before the go live date? If data is in Binti but not in CWS/CMS, will the Binti data be loaded into CWS-CARES?
A: CWS/CMS data is the primary source of Child Welfare information and supersedes all other record sources. If a field in CWS-CARES already contains data from CWS/CMS, it will not be augmented or overwritten by Binti data.
For more details, please refer to the Binti to CWS-CARES V1 Data Conversion Fact Sheet located in the CWDS External Systems Portal. If you have additional questions, reach out to the External Systems Data Conversion (ESDC) team.
Q: Are the organizations (CDSS, Counties, Tribes with California Title IV-E Agreement(s)) responsible for accomplishing External System decommissioning activities?
A: Yes, organizations are responsible for creating and implementing external system decommissioning plans. For more information on decommissioning planning, please reach out to the External Stakeholder Coordination Units.
Q: Will all content in the miscellaneous section of Binti be transferred to CWS-CARES?
A: Yes. All PDFs, images, and documents from Binti will be migrated and linked. Please refer to the Binti to CWS-CARES V1 Data Conversion Fact Sheet for more.
Q: Is Binti considered a Fully-In-Scope External System? If so, will all data, documents and images be migrated from Binti to the CWS-CARES platform prior to Go-Live?
A: Binti Resource Family Approval (RFA), Placement, and Family Finding functionalities are considered fully in scope for CWS-CARES Version 1 (CARES V1).
Please note, the RFA module used by Los Angeles County providers for Foster Family Agencies is not in scope for CARES V1.
For more details, please refer to the Binti to CWS-CARES V1 Data Conversion Fact Sheet located in the Child Welfare Digital Services (CWDS) External Systems Portal. If you have additional questions, reach out to the External Systems Data Conversion (ESDC) team.
Q: Will data entered during Production Simulation Environment remain after Go-Live or be deleted?
A: Because Production Simulation is used solely for testing and validation, its data will not be moved into the live CWS-CARES Production Environment. There will be periodic refreshes that will delete and update the data with new copies.
Q: Will we be able to see all the information when a case is transferred from Child Welfare to Probation?
A: Yes, all previous child welfare case information and history will be available for the probation worker to access and view.
Q: What Binti modules are approved for CWS-CARES data conversion?
A: The approved Binti modules for CWS-CARES data conversion are as listed below:
- Resource Family Approvals (RFA)
- Placement
- Family Finding
Q: What happens to Binti data that has no place in CWS-CARES?
A: Data mapping sessions determine what does or does not have a place in CWS-CARES.
Most Binti data aligns with CWS-CARES and converts successfully. County-specific or Binti-specific fields are reviewed during mapping, including:
- Administrative fields
- County-specific process fields
- Binti administrative/technical fields
- Data with no CWS-CARES equivalent
Q: What happens when Binti data does not match or cannot be converted during the Binti-to-CWS-CARES data conversion process?
A: In the event that data doesn't match or cannot be converted when migrating to CWS-CARES from Binti, there are two steps:
- Project will share the list of data elements that cannot be moved into CWS-CARES through the conversion process. This includes data with incorrect data types, incorrect picklist values or missing mandatory data element information. If Binti provided information is different from CWS/CMS information, then Binti provided data will be rejected and shared with Counties.
- Counties validate the data. If an issue is found, it becomes a ticket. The Project investigates, fixes the issue, redeploys the data, and counties revalidate.
Q: What is the time frame that CWS-CARES will retain a record of information that has been deleted or modified? For example, if a document such as a Court report is deleted, how far back will CWS-CARES be able to track when it was deleted? Will it be able to identify who performed the action? Will CWS-CARES be able to retrieve the original Court report?
A: Deleted data (including Court Reports) can be retrieved from the Salesforce platform by users for up to 15 days, and you can view details on who deleted it. After 15 days, system administrators can recover deleted data at any time.