A: Training materials will be accessible to all Production Simulation users. We're currently finalizing the approach to ensure everyone has the most up-to-date resources, and additional details will be shared as soon as they're ready.

A: CARES V1 uses a blended, role-based training approach that combines self-paced and live learning, so staff are trained on the functions and workflows specific to their role. Each staff member begins with foundational self-paced online (Salesforce Enablement) training, with the time required varying by role. Instructor-led training remains a core part of this approach and is still offered, through both in-person and virtual sessions tailored for county, state, and specialized program staff. Most staff will need one to three days of instructor-led training depending on their role. Training rolls out in two phases: Train-the-Trainer, beginning June 15, 2026, followed by End-User Training, beginning August 3, 2026. For more information, contact OTSICWDSTraining@otsi.ca.gov.

A: The Project team will take all feedback into consideration. Each item of feedback will be reviewed and prioritized by the Project team to identify any critical gaps that would need to be addressed prior to Go-Live, and what can be delivered after to enhance user experience at a later date.

A: The office hours are different for EUST as they are slated for individuals who are enrolled in participating in EUST 3 whether that be admin, general, or report. The Training Office Hours are specific to answering county questions about the Training Curriculum Assignments for the planning of virtual instructor-led training for CWS-CARES V1 Go Live.

A: The Opeeka Interface will have the Child and Adolescent Needs and Strengths Assessment (CANS) assessment highlighted as well as multiple other assessments available (separate from Structured Decision Making (SDM) which have the more change based assessments). This will mirror how the CANS assessment is currently done, pulling it into CWS-CARES using the Opeeka Interface (referring to the system look and feel).

A: Documenting foster children and youth's medical needs, as well as generating the HEP document, will be available in CWS-CARES when we go live in October 2026.

A: Yes, the nurses will have access from May to October 2026 to work on the Health and Education Passport (HEP).

A: To access the Readiness Checklist in Asana, please contact your respective Implementation Lead (IL).

A: No, data mapping validation sessions are not cumulative. Each session reviews a specific set of tables, and counties may attend sessions independently.

A: Yes, there will be a way for a worker or other user to enter this data manually into CWS-CARES, so that it can be referenced when developing case and safety plans.