A: Additional information was released to all counties on August 31, 2026. For full details, see the Binti County Guidance Update: Contracts, 181 Report Planning, New Workshop Series and Resources – 8/31/2026 communication in the CWDS website.
 

A: The Project Training team is meeting and working with CPOC on reviewing the training materials for Probation. Once those conversations are held and the information is available, the Project will be able to provide more details around probation specific training through a formal communication. The Project understands that probation is a unique process and wants to ensure all necessary parts of the work are covered.

A: The Project has shared information about the Instructor-Led Training (ILT) Course Curriculum that gives an understanding of the content that will be covered in each Train-the-Trainer (TTT)/Instructor-Led Training (ILT) course. Within that document, there is guidance given about the intended audience for those courses and the CWS-CARES permissions that enable the content that would be covered.

A: Yes. A health insurance section is part of the Person Profile for the focus child. Users can document the type of insurance — Medi-Cal, Medicaid, Mental Health, Health Insurance Coverage, Prescription Drug Coverage, or no coverage — along with details such as provider name, policy holder name, policy number, and date of issuance.

A: The first set of quick guides will be available with Production Simulation access. Quick Guides will continue to be added throughout Train-the-Trainer (TTT) and Instructor-Led Training (ILT) as they are approved.

A: Training will be developed to support the intended path for processes. Defects that require workarounds will be identified and spoken to as part of the Training team’s review process.

A: Users are encouraged to attend office hours to troubleshoot any issues or email their regional support inbox. There is also a training support inbox available if this is in regards to the training environment.

A: There are two groups for Train-the-Trainer (TTT) with a group of facilitators and trainers who will be helping deliver training prior to Go-Live. The facilitators in TTT will have a two-week program that completes all classroom curriculum in the first week, with the second week including opportunities on where they'll be scheduled to practice the teaching and understand how to deliver the materials.

A: Yes, all the self-paced Enablement program guides will have PDF-version Quick Guides that will be available.

A: This is going to vary across permissions. The Training team will send out learning paths with recommended classroom trainings and the time associated with them depending on the role you fall under.