Frequently Asked Questions
Training Information, Planning, and Sharing (TIPS) Meeting
Q: Can counties request custom training (for example, on case plans or court reports) during their monthly meetings?
A: Training will be deployed on the agreed-upon dates and schedule. The Project will not be able to accommodate custom training sessions for each county.
Q: If joining another county’s training (e.g., Sacramento), do they have to attend during that county’s weeks?
A: CWS-CARES Training Coordinators will work with organizations that are combining for training to determine the best approach to instruction, including scheduling.
Q: Can Instructor-Led Training (ILT) class size of 25 include mixed in person and virtual participants?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings, where the Project will work with organizations to determine the best method of instruction, including whether a class of up to 25 can include mixed in-person and virtual participants.
Q: Can a county secure use of a specific state training facility (such as the OTSI Gateway Oaks facility) due to its large capacity?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings, where the Project will work with organizations to determine the best method and locations for training. The CWS-CARES Team can work with the State to see if training spaces are available.
Q: Are there alternative options for training Super Users, such as starting earlier or bypassing the practice training?
A: Super Users will complete their training in conjunction with end users. Super Users who participate in TTT trainings are required to take the full TTT course. If Super Users will not be training, they will not need to attend TTT.
Q: Can training be spread across more weeks instead of compressed into a short window?
A: The Project will work through several iterations of the training schedule and adjust where possible to better meet the needs of organizations.
Q: Can counties see a mock schedule for a week of classes? An example of what a week of training would look like for an end user on a calendar?
A: Schedules will vary based on the specific needs of each county. As a general rule, two sessions are offered per classroom per day. The courses provided on a given day may cover the same topic or different topics, with the goal of providing no more than a half-day of training per participant.
Q: Can counties separate training into two cohorts if all staff cannot attend training at the same time?
A: Staff participating in training will be no more than 25 in a classroom and only those who are enrolled in the given course. The duration of the course is a half-day or less allowing for a balance in staff working and those in training.
Q: How is the number of training weeks shown on the schedules calculated?
A: The CWS-CARES Training Team used the data in the Training Curriculum Assignment Spreadsheets to calculate the number of courses, weeks, and classrooms needed per organization. Counties with similar employee counts may still require different training durations depending on the number and type of courses needed.
Q: Are the train-the-trainer on-demand modules really 40 hours long?
A: Yes, TTT need to complete every available on-demand course. TTT can complete the work at their own pace before the start of their TTT course.