Frequently Asked Questions

Training Information, Planning, and Sharing (TIPS) Meeting

Q: Can training be spread across more weeks instead of compressed into a short window?

A: The Project will work through several iterations of the training schedule and adjust where possible to better meet the needs of organizations.

Q: Can counties see a mock schedule for a week of classes? An example of what a week of training would look like for an end user on a calendar?

A: Schedules will vary based on the specific needs of each county. As a general rule, two sessions are offered per classroom per day. The courses provided on a given day may cover the same topic or different topics, with the goal of providing no more than a half-day of training per participant.

Q: Can experienced trainers skip the second week of Train-the-Trainer (TTT)?

A: No. All Train-the-Trainer (TTT) participants complete 40 hours of On-Demand training and two weeks of Instructor-Led Training (ILT) curriculum. The second week is a teach-back opportunity that helps identify and correct misconceptions, fine-tune instructional practices, and allow feedback from CWS-CARES Trainers to promote fidelity in content presentation.

Q: How is the number of training weeks shown on the schedules calculated?

A: The CWS-CARES Training Team used the data in the Training Curriculum Assignment Spreadsheets to calculate the number of courses, weeks, and classrooms needed per organization. Counties with similar employee counts may still require different training durations depending on the number and type of courses needed.

Q: Does production simulation training count as Instructor-Led Training (ILT)?

A: No. Production Simulation training does not count as Instructor-Led Training (ILT).

Q: Is it necessary for Organizations to have someone participate in train‑the‑trainer if they are read only?

A: Train-the-Trainer (TTT) is optional.

Q: Can Instructor-Led Training (ILT) class size of 25 include mixed in person and virtual participants?

A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings, where the Project will work with organizations to determine the best method of instruction, including whether a class of up to 25 can include mixed in-person and virtual participants.

Q: How does the drafted training schedule account for ensuring the staff isn't depleted?

A: Training is structured so that staff are not depleted: no more than 25 staff are in a classroom, and only those enrolled in a given course attend. Courses are a half-day or less, balancing staff working and staff in training. The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.

Q: How many hours of Instructor-Led Training (ILT) do staff need?

A: The number of hours needed are based on the number of classes the county identified for their staff. Training commitment can be as little as two (2) hours and as long as 42 hours.

Q: If joining another county’s training (e.g., Sacramento), do they have to attend during that county’s weeks?

A: CWS-CARES Training Coordinators will work with organizations that are combining for training to determine the best approach to instruction, including scheduling.