Frequently Asked Questions
Training
Q: Are there penalties for counties that cannot meet the minimum Production Simulation testing requirement due to limited staff or other commitments?
A: Meeting the requirement is an expectation rather than a penalty-based requirement. Refer to the applicable All County Letter (ACL) for guidance on extenuating circumstances.
Q: Are there alternative options for training Super Users, such as starting earlier or bypassing the practice training?
A: Super Users will complete their training in conjunction with end users. Super Users who participate in TTT trainings are required to take the full TTT course. If Super Users will not be training, they will not need to attend TTT.
Q: Can experienced trainers skip the second week of Train-the-Trainer (TTT)?
A: No. All Train-the-Trainer (TTT) participants complete 40 hours of On-Demand training and two weeks of Instructor-Led Training (ILT) curriculum. The second week is a teach-back opportunity that helps identify and correct misconceptions, fine-tune instructional practices, and allow feedback from CWS-CARES Trainers to promote fidelity in content presentation.
Q: Can small counties partner with neighboring counties for Instructor-Led Training (ILT)?
A: The Project is open to counties partnering for training. The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.
Q: How will Organizations know if their staff have completed the required On-demand courses?
A: CWS-CARES Training Coordinators will provide reports to Organization Training Coordinators. The two will develop a cadence of report sharing that is right for the Organization. Organization Training Coordinators will also have access to the system to pull reports outside the agreed upon cadence if needed.
Q: If there is self-enrollment for Instructor-Led Training (ILT), who assigns the On-Demand courses, and how will counties know what has been assigned to their staff?
A: Registration processes will be determined by each county. Some counties may choose to centralize registration through Organization Training Coordinators while others may choose to have employees self-register. Organizations can choose the best method for end user enrollment. Reports will be provided by CWS-CARES Training Coordinators to help with monitoring enrollment.
Q: Are the Instructor-Led Training (ILT) courses that were shared with the Organizations last fall still the same?
A: Yes, the courses offered will remain the same as indicated on the Instructional Design Maps. Due to the high volume of participants in the Core CWS: Basic Structure of CWS-CARES course, the delivery of this session may look different from the other ILT sessions.
Q: What if a county does not have enough rooms to meet the 25-person minimum training requirement? Are virtual options available?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.
Q: Can class count (up to 25) include combined counties and mixed virtual/in person?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings, where the Project will work with organizations to determine the best method of instruction, including combined counties and mixed virtual and in-person formats.
Q: Can counties request custom training (for example, on case plans or court reports) during their monthly meetings?
A: Training will be deployed on the agreed-upon dates and schedule. The Project will not be able to accommodate custom training sessions for each county.