A: Yes. The Project plans to record a virtual training for each course that can be made available to all counties.

A: Delivery of Train-the-Trainer (TTT) depends on how many trainers each organization requests. Once that information is available, the Project will determine the best setting — county-specific, virtual, or multi-county — for each region or organization.

A: Yes. Updated versions of the Training Curriculum Assignment Spreadsheets submitted after the pause were incorporated into the statewide training curriculum assignments.

A: No. The displayed schedule reflects end-user ILT training sessions, not train-the-trainer dates.

A: The current staffing plan reflects a "worst-case scenario" assuming every county requires separate in-person training. Adjustments, consolidations, virtual sessions, and partnerships between counties may reduce the number of trainers required.

A: Most ILT sessions are no longer than 3.5 hours, including a break. Some classes are shorter. Counties with one classroom would generally run a morning and afternoon session.

A: The number of ILT sessions required depends on the Training Curriculum Assignments Spreadsheet completed by each county. Some staff may only need one class, while others may need multiple courses depending on the needs of their role.

A: Yes. Service desk/help desk personnel have role-specific On-Demand courses. The recommended audience in the Instructional Design Maps indicates the ILT courses the CWS-CARES Team feels would support this group of people the best. However, you may choose to assign ILT courses that do not indicate service/help desk personnel as the target audience if you feel the content covered aligns with the tasks performed by the individual.

A: Yes. Counties can email requests for copies of their Training Curriculum Assignment Spreadsheets to the CWS-CARES Training Coordinators.

A: Yes. Quick Guides — step-by-step instructions with screenshots — will be made available.