Frequently Asked Questions
Q: Will the training schedule account for fall break (for example, the week of October 13–17), which may affect staffing levels?
A: CWS-CARES Training Coordinators blocked out holidays for each organization. The Project would also like each organization to confirm its holidays and any other organization-specific events that may affect training availability.
Q: Should Probation poll counties about who should participate in Train-the-Trainer (TTT)?
A: CWS-CARES Training is working with Probation, CDSS, and Tribes to determine the best approach to their training needs. The Project recommends that each organization identify Train-the-Trainer (TTT) participants within their organization if they feel this would support their needs.
Q: When will Organizations need to indicate that they want adjustments to the Instructor-Led Training (ILT) schedule?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.
Q: The training timeline appears short and may require many staff to be off the floor at once. Will the shorter timeframes be sufficient?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.
Q: In the draft end-user training schedule, what do the listed training weeks mean?
A: On the schedule, the dates shown indicate the "Week of" — that is, the Monday's date. For example, the week of October 12 means training is scheduled for that week beginning Monday, October 12.
Q: What happens if a county does not have the resources (such as technology) for the trainings?
A: The unique needs of each county will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.
Q: What is the connection between production simulation requirements and Instructor-Led Training (ILT) training? How do they complement each other?
A: ILT provides foundation and deeper understanding of the topic with guided hands on practice. Production simulation allows end users to explore the production environment with live data from their county to better familiarize themselves with the system.
Q: When are updated Training Curriculum Assignments due?
A: Each county should identify a cadence for submitting updated Training Curriculum Assignment Spreadsheets that reflects changes within their organization without creating undue hardship. Organization Training Coordinators are encouraged to work with CWS-CARES Training Coordinators to determine the best cadence.
Q: When will counties receive finalized training details so they can plan?
A: The current timeline reflects mid-June as the end date for reviewing draft Instructor-Led Training (ILT) schedules.
Q: Will court reports, case plans, and Transitional Independent Living (TIL)/90-day plans be required in CWS-CARES for Probation?
A: The unique needs of each organization will be discussed during the Organization CWS-CARES Training Logistics Planning Meetings.