Frequently Asked Questions
Process Information Session (PIS)
Q: Does CEC data coming from CECRIS need to be child-specific?
A: CWS-CARES will receive DFA600 data from CECRIS in CWS-CARES V1. All of this data is aggregated and program code specific.
Q: Will CWS-CARES be directly posting expenses into the CEC or is it just able to read information after a claim has been submitted?
A: All data received from CECRIS will be read-only in CWS-CARES.
Q: Will County Expense Claim Reporting Information System (CECRIS) be integrated with CWS-CARES?
A: Yes, in CARES V1, the CECRIS Integration will pull DFA600 data one-way from CECRIS to CWS-CARES. All CECRIS data in CWS-CARES will be read-only; users will not be able to edit/change this data in CWS-CARES.
Q: How will CWS-CARES get the Aid Codes for the cases?
A: Aid Codes information comes directly from CalSAWS.
Q: Will you be able to see if a child has Medi-Cal, Medi-Cal Fee for Service or Managed Care Medi-Cal, and what health provider they have?
A: Medi-Cal is not being tracked in CARES V1, and CARES V2 scope is not yet available.
Q: If there is a need to decommission or close an office, does CWS-CARES provide the functionality to terminate all user accounts under that office and close/inactivate the office?
A: CWS-CARES will not allow an office to be closed until all users within the office’s units have been transferred to the units of an open office or a user has been end-dated. CWS-CARES will notify an administrator if the office they are trying to close is an office housing units with existing active users. As a note, there isn't workload history at the office level, there are caseloads under units. If you are just updating an office address, it does not affect the history at all.
Q: How immediate is the data exchange between the CalSAWS/CARES interface?
A: Data will exchange as close to real-time as possible. A nightly batch occurs as a 'failsafe' if any data does not go through in near real-time.
Q: Is assistance payment data read only in CWS-CARES? How about issuances outside of CalSAWS?
A: Yes, when CWS-CARES receives data from CalSAWS for issued assistance-related payments, we will only be able to read that information but not edit it. Issuances outside of CalSAWS will be read-only as well after they are uploaded into CWS-CARES via the supplemental form.
Q: Will the transfer of data from County Expense Claim Reporting Information System (CECRIS) into CWS-CARES be after the files are audited/approved by CDSS? Will CWS-CARES also receive revised CECRIS Claims?
A: CWS-CARES will receive both the unaudited and audited Original claims approved by the state as federal reporting requires both. CWS-CARES will also receive the approved Adjustment claims. The interface data exchange with CECRIS occurs on a monthly basis. This data will be sent once CECRIS has received all prior to audit claims for each county OR when all audited claims have been approved by CDSS (i.e., when all Original claims have been approved by CDSS, all approved Original claims for each county will be sent to CWS-CARES at once).
Q: Does the information in CWS-CARES mirror the information in CalSAWS?
A: CWS-CARES will receive client-specific assistance payment details from CalSAWS. That information will be read-only in CWS-CARES.
Note: while CalSAWS sends Assistance Payment information to CWS-CARES, it won't be displayed the same way in CalSAWS and CWS-CARES. That is, if a user looks at an Issuance Detail in CalSAWS and then looks at an Assistance Payment record in CWS-CARES, they will see some of the same data elements, but that page layout and user interface won't be the same.