Forms & Reports

CWS-CARES County Forms Vendor Support Extended – 8/21/2026

CARES SPOCs, CARES Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, Tribe Leadership, and State Leadership:

Dear County Partners, 

Following our communication on CWS-CARES County Specific Forms – Conversion Validation Due August 7, 2026 | Child Welfare Digital Services, we are writing to share an important update on IBM support for form development and modifications.  

To allow additional time, we are extending the county form validation period for IBM-converted forms by two weeks to Friday, August 21, 2026. Vendor support has been extended accordingly, and IBM will have a three‑week remediation window following the updated validation deadline to process final edits, corrections, and adjustments. 

To ensure all requested updates can be completed before contract closeout, all county form validations must be completed no later than August 21, 2026. Any forms not validated after this date will be deemed accepted as-is due to the conclusion of vendor support.  

IBM will address final edits and corrections from August 24 to September 11, 2026. Please note that no further adjustments can be made once this window closes. 

We appreciate your continued partnership and dedication as we work together to finalize these forms.  

For questions, please contact theCounty Forms Conversion mailbox.  

Thank you for your ongoing partnership and dedication to ensuring these forms are ready and effective for your county.

Action Required

Please share this information with your staff that may be impacted. Counties are requested to complete all county form validations no later than August 21, 2026

CWS-CARES County Specific Forms – Conversion Validation Due August 7, 2026

CARES SPOCs, Technical Contacts, Implementation Coordinators, OCM Coordinators, County Leadership, and State Leadership:

Dear County Partners, 

As our project team continues converting CWS/CMS county forms from Word into AEM templates, we are writing to share a critical timeline for your review and validation activities. 

Vendor support for form development and modifications under the current engagement with IBM will conclude on August 7, 2026. Beyond this date, the project team will not have vendor resources available to make edits, corrections, or adjustments to your forms. 

31 counties have not begun their forms validation. To date, 911 forms have been converted and delivered by IBM. Currently, 14 forms are accepted, 10 have reported issues, and 887 forms remain pending county upload, configuration, and validation. 

To ensure all requested updates can be completed before contract closeout, all form validations must be completed no later than August 7, 2026. Any forms that remain unvalidated after this date will be deemed accepted as-is due to the end date of vendor support. We will be unable to make further adjustments once this window closes. 

Action Required

For Staff with access, please check the  CWS CARES UAT Tracking.xlsx sheet in the CARES Forms Teams Channel. New converted forms are uploaded daily as development finishes so we ask that you review this sheet on an ongoing, daily basis.  

Please test and validate these forms by August 7, 2026 to confirm they meet the operational needs. Any necessary changes or fixes must be identified right away to allow adequate time for IBM to process them before August 7.  

We understand your teams are balancing multiple competing priorities. If you need access to the CARES Forms Teams Channel, the CWS CARES UAT Tracking.xlsx sheet, assistance prioritizing your pending forms, navigating the tracker, or organizing your review process, please reach out to us immediately at the County Forms Conversion mailbox

Thank you for your ongoing partnership and dedication to ensuring these forms are ready and effective for your county.