Binti County SPOCs and Implementation Coordinators:
As part of the ongoing Binti to CWS‑CARES data conversion effort, county‑specific data cleanup reports have been distributed. All counties received their initial set of reports June 29, 2026, with earlier delivery occurring for some counties.
These reports identify Binti records for county review before data is converted into CWS-CARES. Counties should review their report, confirm whether the records are accurate, and complete updates where cleanup is needed. Some records may be accurate as-is and may not require updates.
This workbook is the first set of data cleanup workbooks counties will receive. Additional workbooks may be distributed as further data cleanup needs are identified during ongoing analysis. Counties will be notified if subsequent workbooks become available.
To ensure updates are reflected in CWS-CARES, counties are encouraged to complete cleanup activities by the end of September 2026, prioritizing records that may impact business functions. Some cleanup activities may still be completed in CWS-CARES after Go-Live.
Report Delivery
Following feedback from counties, reports were delivered through Keeper, which provides a simple and secure way to share files without requiring a password or account setup.
If your county submitted the Binti Conversion Report Delivery – County Contacts & Delivery Preference survey, the report was sent to the designated contact identified in the survey. That contact received an email from Naomi Robledo with a secure link to download the report. The link is valid for 30 days and can be accessed from a single device.
If your county did not submit a survey response, the report was sent to your county’s CWS‑CARES Single Point of Contact (SPOC) and Implementation Coordinator.
If your secure link expires or you experience any issues accessing your report, please contact the External Systems Data Conversion Mailbox.
Binti Data Conversion Reports Overview
Each county received an Excel workbook for this initial round of data cleanup activities. Additional workbooks may be provided later if further data cleanup needs are identified. Each workbook contains multiple tabs, with each tab representing a category of records identified during the Binti data analysis. Tabs vary by county based on applicable records. For detailed instructions, please refer to the Instructions tab included in your county workbook.
Below is a high-level overview of each tab:
- users_with_binti_email (Portal users with placeholder emails)
- This tab contains portal user records with placeholder emails (@binti.com emails). Placeholder emails cannot be used to create a CWS-CARES account or send an invitation. Counties may review these records to determine whether each user is needed for CWS-CARES access.
- multiple_or_no_profiles (County workers with duplicate or unmatched CWS/CMS profiles)
- This tab contains worker records that exist in Binti but could not be matched or have multiple matches in CWS/CMS. Counties may review these records to determine whether access is still needed and whether any identity or duplicate issues apply.
- Binti_homes_same_license (Homes sharing the same license number in Binti)
- This tab contains home records sharing the same license number. Counties may review these records to determine whether they represent duplicates or valid business scenarios.
- CMS_multiple_license_match (Homes with multiple license matches in CWS/CMS)
- This tab contains home records with multiple license matches in CWS/CMS. Counties may review these records to determine whether any duplicates or multi-match issues need to be addressed.
- CMS_multiple_ address_match (Homes with multiple address matches in CWS/CMS)
- This tab contains home records with multiple address matches in CWS/CMS. Counties may review these records to determine whether any data issue apply.
- invalid_address_match (Homes with missing or invalid address information)
- This tab contains home records with missing or invalid address information. Counties may review these records to determine whether updates are needed to support a valid CWS/CMS match.
Action Required
Review your county’s Binti Data Conversion Report(s) when received and complete any needed cleanup, prioritizing records that may impact business functions. To ensure updates are included in CWS-CARES, counties are encouraged to complete data cleanup by the end of September 2026.
Questions?
If you have questions, please contact the CWDS CARES External Systems Data Conversion Mailbox.
Please Note
When working with the CARES support teams we ask that you take the following precautions to protect CARES case data:
- Do not share sensitive data (PHI / PII) or other case details with the Service Desk, either directly or via email. Sensitive and confidential data cannot be stored in the ticketing system. The Service Desk can only receive fully redacted information.
- If performing a screen share at the request of the support team, ensure minimum necessary practices are followed, including that only those that need to see the information are present. Screenshots or recordings of the meetings where sensitive/confidential information is present is not permitted.
- If sensitive information is required by third tier support (e.g., case numbers), ensure that it is shared via secured methods – please contact your county Privacy officer or the CWDS ISO for guidance as needed.