All SPOCs and Technical Contacts in Mariposa County:
The California Department of Technology (CDT) has scheduled maintenance on Tuesday, March 31, 2026, beginning at 11:00 PM and concluding on Wednesday, April 01, 2026 at 5:00 AM. Users at the listed site will experience interruptions in connectivity to CWS/CMS and CARES-Live within the scheduled Verizon maintenance window.
Remote access (e.g., Server Based Computing [SBC]) to the CWS/CMS application will not be impacted by this scheduled maintenance.
Action Required
CWS/CMS Users
If users experience any issues with CWS/CMS, please follow your county process for reporting issues, or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
CARES-Live Users
Please follow your county process for reporting issues. CARES-Live County Administrators may contact the CARES Service Desk through the CWDS ServiceNow Customer Support Management (CSM) Portal Alternate methods are phoning 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours, and a Service Desk representative will contact you the next business day.