CDT Service Desk Bulletin – System Security Updates to SBCS Infrastructure Netscalers

Tuesday, 20 Jan 2026

All SPOCs, Technical Contacts, and SBC Administrators:

The California Department of Technology (CDT) has scheduled maintenance on Tuesday, January 20, 2026, beginning at 6:00 PM and concluding at 10:00 PM. During the maintenance window, CDT will apply system security updates to SBCS Infrastructure Netscalers. CDT is informing everyone to log off from the Citrix SBC system during the maintenance window.

Action Required

If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.

Maintenance, CWS/CMS

If unable to find a specific Bulletin, please contact Communications.

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