SPOCs, Technical Contacts, and CAD Contacts:
July 3, 2026 UPDATE: The issue that prevented Business Intelligence (BI) reports from running has been resolved. BI users should now be able to access their reports without any issues.
Action Required
Review and validate your BI reports.
If users experience any issues with CWS/CMS or with BI, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
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Multiple counties have reported that their scheduled Business Intelligence (BI) reports did not run and then received the following error message when they attempted to open a report in BI:
Updates will be provided as new information is received or status when the status has changed.
Action Required
Review scheduled BO reports today and tomorrow morning. Rerun the report jobs, as necessary, when allowed.