CARES SPOCs, Implementation Coordinators, County Leadership, Tribe Leadership, Probation Leadership, and State Leadership:
As noted in our recent update regarding Family First Prevention Services Act (FFPSA) Portal testing as part of CWS-CARES Extended User Scenario Testing (EUST) 3, we are shifting to a more focused testing approach utilizing a smaller group of subject matter experts (SMEs). We are now requesting your assistance in recruiting specific testers from your organization to participate in this effort.
Tester Pairing and Roles
To ensure the FFPSA Portal is tested comprehensively from front to back, testers must be paired across two distinct roles. Each tester can only fill one of the following roles:
- CBO (Community-Based Organization) Tester
- CWS-CARES User
Staffing Requirements per Participating County
- At least one person for each role (CBO and CWS-CARES User).
- A total of two staff members for each set of testers (one per role) in each participating organization.
Recommended Background for Tester Roles
- CBO Tester Role: SMEs with a background in Prevention Services, and individuals with previous EUST experience are preferred. Note: County staff may act as CBO testers; however, this requires a separate external email address (non-county email) for portal access.
- CWS-CARES Users Role: Individuals with familiarity in FFPSA, case management, and financial management, previous EUST experience is preferred.
We anticipate a commitment of five (5) to ten (10) hours per week over the planned two-week testing timeframe of April 6 – 17, 2026. We will provide a finalized schedule and specific dates as soon as they are confirmed.
Please respond using this form: EUST 3 FFPSA Portal Tester Registration and provide your designated testers' names and contact information by end of day Monday, March 30, 2026. Once your testers have been identified and submitted, the designated staff will receive training invitations directly from the CWS-CARES Training team. These invitations will include the specific dates, times, and logistical details for the upcoming sessions.
Thank you for your partnership in ensuring the CWS-CARES FFPSA Portal meets the needs of our statewide users.
Action Required
Please respond using this form: EUST 3 FFPSA Portal Tester Registration and provide your designated testers' names and contact information by end of day Monday, March 30, 2026.