All SPOCs, Technical Contacts, and SBC Administrators:
The California Department of Technology (CDT) has scheduled an upgrade window for Saturday, May 2, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the upgrade window, SBC users may experience a brief service interruption while CDT is bringing the new Windows 2022 application servers online.
CDT advises not to use SBC to access CWS/CMS during the upgrade window as users may experience a service interruption. Also, SBC users will continue to run on the Windows 2016 application servers even after those servers are placed in maintenance mode if they are connected when the migration occurs. This migration occurs during the usual SBCS scheduled preventative maintenance window.
Action Required
If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.