All CARES-Live Meeting Attendees:
The CWDS Project Team previously concluded CARES‑Live releases to support the transition to CWS‑CARES; this decision was communicated to the organizations on June 30, 2025. In alignment with that decision—and following the successful deployment of the final CARES‑Live release—we proposed during the April 15, 2026 Quarterly CARES‑Live meeting, to formally discontinue these meetings after April 2026. A poll was conducted during the meeting, allowing participants to vote on whether to discontinue or continue the quarterly meetings. The overwhelming majority voted to discontinue.
Ending the meetings will allow counties to dedicate more time to Prod Sim activities and other CARES‑related priorities.
All existing support services will remain in place and continue uninterrupted until the statewide rollout of CARES V1 is complete.
- New User onboarding processes will remain in place and continue as usual
- CARES-Live Demonstrations will continue to be provided upon request
- CANS Duplicate Assessment Clean-up will continue to be processed on a semi-annual basis
- CARES-Live Usage/Metric reports will continue to be made available
- CWDS Service Desk will remain available and will continue to track, review and coordinate with the technical teams on SNOW tickets submitted by CARES-Live users until the statewide rollout of CARES V1is complete
- Customer Relations will remain available to address county questions at CWS_CustRel@otsi.ca.gov
Action Required
No Action Required - Effective immediately, the Quarterly CARES Live meetings will be discontinued, and the session scheduled for July 2026 will not take place.