EUST 2 Survey Follow-Up – Training Requirement

Registered EUST 2 Participants:
Thank you for your participation in the recently distributed Brief Survey for EUST 2 Planning. As we continue to prepare for the upcoming EUST 2 period, CWDS Project Leadership wishes to ensure that all testers have the best possible experience while participating in EUST 2. Part of ensuring a successful testing experience involves confirming that our testing participants are appropriately trained on navigating CWS-CARES. As such, the training activities planned for EUST 2 will be a requirement in order to participate in the testing process.

We understand that attending the training activities will require an additional time commitment from our participants. However, the hands-on learning opportunities and instructions that participants will be provided during the planned curriculum will prove to be crucial in ensuring that testers are able to effectively navigate the system and provide their feedback efficiently.

Training will be conducted between March 17 to March 21, 2025. The time required for each class is dependent on the tester role, as follows:

Case Management Worker, Eligibility Worker, and Court Worker: Approximately 6-hour class
Date(s) & Timing Offered:
  • Daily, Monday (3/17) – Friday (3/21) - Please use the Brief Survey for EUST 2 Planning to indicate your training date preferences. Calendar invitations will be sent, and every effort will be made to accommodate respondents’ top choices.
  • 9 – 4pm (Breaks Included)
  • Following are the durations of topics covered for each tester role and are subject to change.
EUST 2 Training: Case Management Worker Timing
Introduction to CARES and CARES Navigation 30 min
Persons, Contacts and Tribal Inquiries and Documents, Change Assignment, Task 1 hour
Introduction to Investigations Engagement & Determination 45 min
Investigations Engagement & Determination
Practice
Introduction to Case Management 1 hour
Emergency Placement pre-RFA Home
STRTP
Practice
Introduction to Eligibility 30 min
Request Determination
Practice
Court Hearing Framework 1 hour
Practice
Case 30 min
Practice
JNET 10 min
Practice

Case Management Supervisor: 1-hour class
Date(s) & Timing Offered:
  • Daily (Immediately following the Worker program noted above)
EUST 2 Training: Case Management Supervisor Timing
Investigations, Determination and Supervisor 30 min
Practice
Case Management Supervisor 30 min
Practice
Probation: Approximately 3-hour class
Date(s) Offered:
  • Wednesday, 3/19, 9am – 12pm
  • Thursday, 3/20, 9am – 12pm
EUST 2 Training: Probation Timing
Introduction to CARES and CARES Navigation 30 min
Persons, Contacts and Tribal Inquiries and Documents, Change Assignment, Task 1 hour
Introduction to Case Management - Probation 1 hour
Cases
Placement RFA/FFA
Request Determination – Eligibility
Practice

CDSS/Resource Management: 1.5-hour class
Date(s) Offered:
  • Wednesday, 3/19, 2pm – 3:30pm
  • Thursday, 3/20, 2pm – 3:30pm
EUST 2 Training: CDSS/Resource Management Timing
Introduction to CARES and CARES Navigation 30 min
CDSS Oversight and Title IV E Staff Placement 1 hour
Practice

Makeup training will be offered on March 24 and March 25 from 9AM – 4PM.

Thank you again for your time and participation.

Action Required
Attend the required training sessions appropriate for your EUST 2 tester roles.
RECENT POST
CATEGORIES
Admin Services
Announcement
Binti County Coordination Meeting
Bulletin
CALS
CARES
CARES-Live
CDT
CWDS
CWS-CARES
CWS-CARES Go-Live
CWS-CARES RFA
CWS/CMS
Case Management
County Advisory Committee (CAC)
County Test Workshop (CTW)
Courts
Customer Relations
Data
Data Management
Data and Interfaces
Education
Eligibility
Eligibility & Foster Care Eligibility Determination (FCED)
Event
Extended User Scenario Testing (EUST)
External System Monthly Meeting
External Systems
Family First Prevention Services Act (FFPSA)
Features & Functionality
Financial Management
Forms & Reports
General
Glossary
Hot Fix
Implementation
Implementation Readiness Meetings
Intake
Interfaces
Interim Release
Jobs
Legacy Systems
Maintenance
Meeting
Milestones
News
Notice
Outage
Pilot
Policy
Portals Migration
Process Information Session (PIS)
Product & Functionality
Product Features
Product Release
Production Simulation
Project Update
Quarterly Update
Regional
Regional User Groups (RUGs)
Release
Report
Research and Design
Resource Family Approval (RFA)
Resource Management
Resources
Roadmap
Service Areas and Milestones
Stakeholder Briefing
State Reporting Systems
Teams and Roles
Testing
Training
Training Information, Planning, and Sharing (TIPS) Meeting
Update
User Access & Permissions
Workshop