Become CWDS’ Senior Content Strategist and help determine the voice and tone of the one of the largest child welfare case management systems in the country. In this role you will be working directly with digital service creators and end-users throughout the entire design and development process. You will be responsible for researching and creating CWDS content strategy style guides, user experience writing for content requirements and creating content strategy deliverables across various digital service teams. Your research deliverables will further inform information architecture and data organizational strategy. Learn more by reading the full job description and bulletin online.

CWDS is designing, developing and implementing a new and innovative system, called CWS-CARES, that replaces a 20 year-old legacy system used by child welfare case workers across the state’s 58 counties. Our project uses free and open source software, Agile methodologies and user-centered design principles and is seeking talented professionals who can develop and manage content in this environment.

We are seeking high-level thinkers who are also standout idea generators and problem solvers with excellent communication and organizational skills. This position requires strong analytical abilities necessary to gather key business and user insights, who can apply their strategic planning skills to create a long-term vision for the content generation.

You will join a team of 12 researchers and designers and work closely with product owners, stakeholders, policy, and data scientists to create, curate and manage content. This position is located in beautiful Sacramento, California, in our modern, open-plan, collaborative workspaces. To learn more about the team’s approach, see the Design Team Wiki. Sign up for the CWDS newsletter to get future project updates.

Child Welfare Digital Services produces a quarterly report for the Legislature and stakeholders to follow as the project works to replace the CMS/CWS legacy system. Click here to read the FY 2017/18 Q2 report online.