All SPOCs, Technical Contacts, and Training Contacts:
The California Department of Technology (CDT) has scheduled hardware and cabling migration which will impact the CalCloud Windows servers. The migration window is scheduled for Saturday, October 8, 2023, beginning at 4:00 AM and concluding at 7:00 AM. The activity will cause intermittent interruptions in connectivity to the CWS/CMS Portals website during the migration window.
The CWDS website is not impacted by this activity.
Action Required
If users experience any issues with the CWS/CMS Portals website, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
California Department of Technology Service Desk Bulletin – CWDS Websites Service Interruption
If unable to find a specific Bulletin, please contact Communications.