Effective July 25, 2024, CARES-Live 2.8.30 Release is Scheduled to Move into Production
The CARES-Live team has scheduled a release activity which requires an extended deployment time due to an Elastic Search release upgrade and the rebuilding and reindexing of three databases. The release activity will begin on Thursday, July 25, 2024, at 4:00 PM and conclude on Friday, July 26, 2024, at 2:00 AM. During this release, the CARES-Live team will focus on application changes.
Users will not be able to access the CARES-Live application during this scheduled outage.
CARES-Live 2.8.30:
- This release addresses security findings and elastic search upgrades and other infrastructure updates and security patches not visible to CARES-Live users.
If users experience any issues with CARES-Live, please follow your county process for reporting issues. CARES-Live County Administrators may contact the CARES Service Desk through the CWDS ServiceNow Customer Support Management (CSM) Portal. Alternate methods are phoning 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.