All SPOCs, Technical Contacts, and CAD Contacts:
October 3, 2023 UPDATE: The Business Objects (BO) report scheduler behaved normally overnight; the scheduled BO report jobs ran as expected. The CWDS Office and IBM continue to monitor the reports and investigate the root cause of the scheduler interruption. Additional updates will be provided as they are received.
Please review your scheduled BO reports and rerun the report jobs, as necessary.
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October 2, 2023 UPDATE: The CWDS Office and IBM are aware that users are still experiencing issues with running Business Objects (BO) job reports. We are working to resolve these issues. Periodic reboots of the BO server and other service interruptions may occur while we are working to resolve this issue. We apologize for any inconvenience.
We will provide additional updates as new information is received. There is currently no ETA of when this issue will be resolved.
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An issue was discovered this past weekend with Business Objects (BO) reports scheduling services. IBM attempted to restart services for individual reports but decided that the entire BO server would need to be rebooted.
The BO server was rebooted at 9:30 AM this morning. Please check all of your scheduled BO report jobs and rerun them, as necessary.
Action Required
Review scheduled BO reports and rerun the report jobs, as necessary.
CWS/CMS: Business Objects Server Rebooted
If unable to find a specific Bulletin, please contact Communications.