All SPOCs, Technical Contacts, and CAD Contacts:
An issue was discovered this morning with Business Objects (BO). BO applications were found to be unstable due to BO servers having not been rebooted since Thursday, December 21, 2023. Multiple Counties contacted the IBM Boulder Help Desk this morning stating that reports were suspended.
The BO team rebooted the BO servers at 8:30 this morning. Counties were able to log in to BO and create reports after the reboot.
BO applications are now stabilizing. Reports should process completely overnight.
The BO team is aware of the BO issues and is working on an upgrade to rectify the issue.
Action Required
Review scheduled BO reports today and tomorrow morning. Rerun the report jobs, as necessary.
CWS/CMS: Business Objects Server Rebooted
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