All SPOCs, Technical Contacts, and SBC Administrators:
The California Department of Technology (CDT) has scheduled maintenance on Friday, February 2, 2024, beginning at 6:00 PM and concluding at 11:59 PM. During the maintenance window, CDT will update the Citrix NetScaler firmware. Users should sign off prior to the start of the change. Citrix SBC users may be kicked out of the system or unable to log in. If users are kicked out of the system, they will need to wait until the maintenance window is completed to sign back in.
Action Required
If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
CWS/CMS: California Department of Technology Service Desk Bulletin – Citrix NetScaler Firmware Update
If unable to find a specific Bulletin, please contact Communications.