All SPOCs, Technical Contacts, and SBC Administrators:
October 12, 2026 UPDATE: The Server Based Computing Services (SBCS) team of the California Department of Technology (CDT) has scheduled an upgrade NetScaler Firmware to mitigate reported Security Vulnerability for Issues regarding CVE-2026-88779.This upgrade will occur on Saturday, October 17, 2026, Tuesday, October 13, 2026, beginning at 6:00 PM and concluding at 10:00 PM. During the upgrade window, users may be kicked out of, or unable to log in to, Citrix SBC.
_______________________________________________
The Server Based Computing Services (SBCS) team of the California Department of Technology (CDT) has scheduled an upgrade NetScaler Firmware to mitigate reported Security Vulnerability for Issues regarding CVE-2026-88779.This upgrade will occur on Saturday, October 17, 2026, beginning at 6:00 AM and concluding at 10:00 AM. During the upgrade window, users may be kicked out of, or unable to log in to, Citrix SBC.
----------------------------------------------------|
Service Desk Bulletin |
|
|
Subject: Upgrade Netscalers Firmware to mitigate reported Security Vulnerability for Issues regarding CVE-2026-88779. |
|
|
Reference Number: |
CHG0094158 |
|
Event Date/Time: |
10/13/2026 @ 06:00 PM |
|
Start Date/Time: |
10/13/2026 @ 06:00 PM |
|
End Date/Time: |
10/13/2026 @ 10:00 PM |
|
Summary: CDT will apply Upgrade All Netscalers Firmware to mitigate reported Security Vulnerability. |
|
|
Action Requested: Please close out all unused applications and log off from the Citrix system if you are not active. |
|
|
Who is Affected: All SBCS Users. |
|
|
What to Expect: Citrix services will be unavailable during the maintenance window. Active sessions may be disconnected, and users will be unable to access Citrix applications until maintenance is complete. |
|
|
If you have questions or comments regarding this bulletin, please contact the 24/7 Data Center Service Desk at (916) 464-4311 or Service.Desk@state.ca.gov. |
|
Action Required
If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.