All SPOCs and Technical Contacts:
A CWS/CMS production network switch is being replaced at the California Department of Technology’s (CDT) Gold Camp Data Center facility. The maintenance window is scheduled for Friday, August 18, 2023, beginning at 5:00 PM and concluding at 9:00 PM.
Maintenance will occur at CDT Gold Camp in preparation for the production network switch being replaced. Connections through the Gold Camp facility will failover to either the Orange or Vacaville Data Center facilities. CWS/CMS users may experience a slightly longer time than usual to connect to the CWS/CMS application while the network looks for connections to the other two Data Centers. No interruption in service is expected for CWS/CMS during this activity.
There is no impact to connectivity to either CARES-Live or CWS-CARES.
Action Required
No action is needed.
If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
Gold Camp Data Center Network Switch Replacement - August 18, 2023| 5:00 PM - 9:00 PM
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