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CWDS Embarks on UX Site Visits for Intake

The CWDS Intake Development user experience design (UX) team is in Los Angeles County this week for the first of six user research site visits. These site visits provide user research staff an opportunity to better understand the intake process which includes the investigation of allegations identified on a referral. User research staff will interview and job shadow both hotline and investigative workers as well as invite feedback on mocks/wireframes related to screening and basic search functionality. During these visits County leadership will be given the opportunity to express their vision for the Intake Digital Services. The six core counties for the CWDS Intake Digital Service include Los Angeles, Fresno, Ventura, Santa Cruz, Yolo, and Butte.

CWDS Quarterly Stakeholder Forum

The California Department of Social Services (CDSS) will hold a quarterly forum to provide updates on the Child Welfare Services – New System (CWS-NS) project and the progress of the Child Welfare Digital Services (CWDS) team on Thursday, September 29 from 9:00 – 11:00 a.m. at the California State Capitol, room 317.

The forum will include updates on the following topics:

  • Progress of the CWS-NS development and implementation
  • Expenditures incurred to date
  • Significant issues and risks overcome in the last quarter and significant issues and risks presently being addressed
  • Upcoming project milestones and significant events
  • How the agile approach has affected the project’s overall cost and schedule
  • How the Department of Technology’s approval and oversight processes are being applied to the agile implementation approach
  • How lessons learned from the agile implementation of the CWS-NS project can be leveraged by other state IT projects.

This briefing meets the requirements of AB 1603 (Committee on Budget, Chapter 25, Statutes of 2016) and is open to the general public. A copy of the briefing presentation is available for download here:

CWDS Quarterly Stakeholder Forum 2016/17 Q1

New CCWIS Regulations Released!

The Administration on Children, Youth and Families (ACYF), an office of the US Department of Health and Human Services (HHS) Administration for Children and Families (ACF), has released the Comprehensive Child Welfare Information System (CCWIS) final rule which replaces the Statewide and Tribal Automated Child Welfare Information Systems (S/TACWIS) rule. The CCWIS regulations were published in the Federal Register on June 02, 2016 and are available here.