All Co-Existent County SPOCs and Technical Contacts:
As requested, here is the list of patches that IBM tested and applied to the Dedicated County Windows 10 Workstations for October 2024:
MS Windows 10 22H2 Patches
MS24-OCT: Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 - KB5044020 (x64) Important
MS24-OCT: Cumulative Update for Windows 10 - KB5044273 (x64) Critical
MS Windows 10 21H2 Patches
MS24-OCT: Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 - KB5044020 (x64) Important
MS24-OCT: Cumulative Update for Windows 10 - KB5044273 (x64) Critical
MS Windows 1607 (LTSB) Patches
MS24-OCT: Cumulative Update for .NET Framework 4.8 for Windows 10 Version 1607 - KB5044021 (x64) Important
MS24-OCT: Cumulative Update for Windows 10 Version 1607 - KB5044293 (x64) Important
MS Office 2016 Patches
MS24-OCT: Security Update for Microsoft Excel 2016 - KB5002643 Important
MS24-OCT: Security Update for Microsoft Office 2016 - KB5002635 Important
Office 365 Patches
Office 365 Version 16.0.18025.20104 Available - Current Channel - Office 365 (English (United States)) Important - Unspecified
Mozilla Firefox Patches
TS - Mozilla Firefox (x64) 128.3.1 ESR Available 10/1/2024 – High mfsa2024-47
Action Required
No action is required. Informational only.
CWDS Bulletins
CARES-Live Meeting Role Added to the CWDS Website
All SPOCs:
As discussed at the last CARES-Live Meeting in September, we will now be using a newly added ‘Role’ on the CWDS website (cwds.ca.gov) as our foundation for the CARES-Live Quarterly Meeting attendees list. This new ‘Role’ allows a user to self-select it to be added to the new CARES-Live Quarterly Meeting series, beginning in January 2025.
In an effort to form this list and perform some distribution list cleanup, we kindly ask that you follow the steps detailed in the attached ‘CARES-Live Profile – Create Account’ document, to add the role to your CWDS website profile.
Please complete this by 5:00 PM on November 27, 2024, so that we have sufficient time to create the new CARES-Live Quarterly Meeting series and send out the invite to everyone who wants to participate in the meeting.
Action Required
Please share this information with any relevant individuals in your organization who may be interested in attending this meeting series. If you have any questions or issues on the process to add this role to your profile, please reach out to Customer Relations.
As discussed at the last CARES-Live Meeting in September, we will now be using a newly added ‘Role’ on the CWDS website (cwds.ca.gov) as our foundation for the CARES-Live Quarterly Meeting attendees list. This new ‘Role’ allows a user to self-select it to be added to the new CARES-Live Quarterly Meeting series, beginning in January 2025.
In an effort to form this list and perform some distribution list cleanup, we kindly ask that you follow the steps detailed in the attached ‘CARES-Live Profile – Create Account’ document, to add the role to your CWDS website profile.
Please complete this by 5:00 PM on November 27, 2024, so that we have sufficient time to create the new CARES-Live Quarterly Meeting series and send out the invite to everyone who wants to participate in the meeting.
Action Required
Please share this information with any relevant individuals in your organization who may be interested in attending this meeting series. If you have any questions or issues on the process to add this role to your profile, please reach out to Customer Relations.
CWDS Website Update – Revised CWDS Planning Roadmap
All SPOCs:
We are pleased to announce an update to the CWDS Planning Roadmap posted on the CWDS public website. The updated roadmap illustrates planned releases in the following systems: CARES-Live, CARES RFA and CWS/CMS. The updated planning roadmap includes CARES Version 1 (V1) milestone descriptions, critical training and implementation activities, and Extended User Scenario Testing (EUST) periods. In addition to the CWDS Planning Roadmap, we are posting a high-level roadmap focusing on the CARES V1 Project Lifecycle.
Accessing the new page:
Action Required
If you have any questions, need clarification, or have any accessibility issues, please do not hesitate to contact CWDS Communications.
We are pleased to announce an update to the CWDS Planning Roadmap posted on the CWDS public website. The updated roadmap illustrates planned releases in the following systems: CARES-Live, CARES RFA and CWS/CMS. The updated planning roadmap includes CARES Version 1 (V1) milestone descriptions, critical training and implementation activities, and Extended User Scenario Testing (EUST) periods. In addition to the CWDS Planning Roadmap, we are posting a high-level roadmap focusing on the CARES V1 Project Lifecycle.
Accessing the new page:
- The CWDS Planning Roadmap and high-level CWS-CARES V1 Project Lifecycle is located under the ‘Stakeholder Resources’ dropdown, under the ‘Project Reporting’ link.
- Under ‘Project Reporting’ you will find the ‘CWDS Planning Roadmap & Timeline’ link.
Action Required
If you have any questions, need clarification, or have any accessibility issues, please do not hesitate to contact CWDS Communications.
CWS/CMS: Business Objects Issue and Workaround
All SPOCs, Technical Contacts, and CAD Contacts:
An issue has been discovered with the current version of Business Objects used with the CWS/CMS application.
Issue Description:
Whenever a numeric field, such as government entity code, is used as a condition in a data provider (query), the query will run correctly the first time. Whenever the data provider is edited, the system will return a type mismatch error and require the user to remove and re-add the condition. The query will then run, as long as it is not edited again.
This only appears to be an issue with numeric fields; character fields, such as Client Name, do not experience this issue. Once the query is run, it operates normally as long as the user does not go back and edit the data provider. The user can refresh the data and save, as well as edit the report formatting, without issue.
Issue Resolution:
A patch level update will be required to resolve the issue. The CWDS Office and IBM are evaluating the next Business Objects patch to determine if it will resolve the issue, without generating any new issues. There is currently no estimated time of when the patch will be implemented. Additional updates will be sent out as new information is received.
Workaround:
When Business Objects informs the user of a type mismatch error after a numeric field is used as a condition in a data provider, and the data provider is edited, then the user must remove and re-enter the condition. The query will run, without issue, as long as the data provider is not edited again.
Action Required
Until the issue is corrected with the appropriate patch update, users will need to perform the workaround listed above, by removing and re-entering the condition when they receive a type mismatch error message.
An issue has been discovered with the current version of Business Objects used with the CWS/CMS application.
Issue Description:
Whenever a numeric field, such as government entity code, is used as a condition in a data provider (query), the query will run correctly the first time. Whenever the data provider is edited, the system will return a type mismatch error and require the user to remove and re-add the condition. The query will then run, as long as it is not edited again.
This only appears to be an issue with numeric fields; character fields, such as Client Name, do not experience this issue. Once the query is run, it operates normally as long as the user does not go back and edit the data provider. The user can refresh the data and save, as well as edit the report formatting, without issue.
Issue Resolution:
A patch level update will be required to resolve the issue. The CWDS Office and IBM are evaluating the next Business Objects patch to determine if it will resolve the issue, without generating any new issues. There is currently no estimated time of when the patch will be implemented. Additional updates will be sent out as new information is received.
Workaround:
When Business Objects informs the user of a type mismatch error after a numeric field is used as a condition in a data provider, and the data provider is edited, then the user must remove and re-enter the condition. The query will run, without issue, as long as the data provider is not edited again.
Action Required
Until the issue is corrected with the appropriate patch update, users will need to perform the workaround listed above, by removing and re-entering the condition when they receive a type mismatch error message.
CWS-CARES Scheduled Maintenance - Nov.1, 2024 | 6 AM - 8 AM
All Pilot County RFA Implementation Coordinators and SPOCs:
The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Friday, November 1, 2024, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Approval Process will be accessible for pilot counties Contra Costa, Fresno, Placer, and Santa Clara.
During the maintenance window, document related functionality in the CARES application will not be accessible.
Action Required
No action required from end-users during this maintenance window.
If users experience any issues with the CWS-CARES, please follow your county process for reporting issues. CWS-CARES County Administrators may contact the CARES Service Desk through the CWDS ServiceNow Customer Support Management (CSM) Portal. Alternate methods are phoning 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours, and a Service Desk representative will contact you the next business day.
The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Friday, November 1, 2024, beginning at 6:00 AM and concluding at 8:00 AM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Approval Process will be accessible for pilot counties Contra Costa, Fresno, Placer, and Santa Clara.
During the maintenance window, document related functionality in the CARES application will not be accessible.
Action Required
No action required from end-users during this maintenance window.
If users experience any issues with the CWS-CARES, please follow your county process for reporting issues. CWS-CARES County Administrators may contact the CARES Service Desk through the CWDS ServiceNow Customer Support Management (CSM) Portal. Alternate methods are phoning 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours, and a Service Desk representative will contact you the next business day.
If unable to find a specific Bulletin, please contact Communications.