CWDS Bulletins

CWS-CARES SCHEDULED MAINTENANCE: Sunday, February 24, 2019 | 07:30 PM - 09:00 PM

To all CWS-CARES Users:

The CWS-CARES team has scheduled maintenance to CWS-CARES application. The maintenance is scheduled for Sunday, February 24, 2019 from 07:30 PM to 09:00 PM. During this scheduled maintenance the CWS-CARES team will focus on application maintenance changes that are not visible to CWS-CARES users. There will be no access to the CWS-CARES application during the maintenance window.

Action Required

If users experience any issues with CWS-CARES after the maintenance timeframe, contact the CWDS Service Desk at 1.855.292.3444.

 

 

Placement Home Cleanup Reminders

R8.6 Placement Home Cleanup Reminders

To all CWS and Probation SPOCs and Data Quality Analysts (DQAs):

The Data Quality team has created the attached informational flyer on Placement Home Data Cleanup and Release 8.6 implementation activities.

Action Required

Review the attached document on Placement Home Data Cleanup.

General Outage in CWS-CARES Staging February 20, 2019 4:00 PM – February 22, 8:00 AM

All CWS-CARES Users:

The CWS-CARES team will be refreshing the DB2, LIS, and FAS databases in Staging with a new set of production data based on a snapshot taken on 2/16. The Staging environment will not be available from Wednesday February 20, 2019 4:00 PM to Friday February 22, 2019 8:00 AM while the refresh activities are being performed.

If users experience any issues after the scheduled outage window, contact the CWDS Service Desk at 1-(855) 292-3444.

Working in CARES Newsletter - Volume 6

The CARES Implementation Team provides the status of CARES Statewide Implementation, tips for new users, and information on known bugs/issues and recommended workarounds. Please view Volume 6.

CWDS Service Desk Bulletin

Need help with CWS-CARES or support for CWDS related services? Please see attached flyer.

CWDS Legislative Update - January 2019

Child Welfare Digital Services produces a monthly report for the Legislature and stakeholders to follow as the project works to replace the CMS/CWS legacy system.

Click here to read the January 2019 report online.

Working in CARES Newsletter - Volume 5

The CARES Implementation Team provides the status of CARES Statewide Implementation, tips for new users, and information on known bugs/issues and recommended workarounds. Please view Volume 5.

CWS-CARES 2.2 Release

EFFECTIVE FEBRUARY 09, 2019 CWS-CARES 2.2 PRODUCTION RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION.

The CWS-CARES team has scheduled release activity that will interrupt connectivity to the CWS-CARES application. The release activity will begin at 09:00AM on February 09, 2019 and conclude at 12:00PM. During this scheduled outage users will not be able to access the CWS-CARES application.

RELEASE DESCRIPTION:

CWS-CARES 2.2 is scheduled for release to Core Constituents on Saturday, February 9, 2019. It will then be followed by a single statewide go live on Monday, February 25, 2019. The CWS-CARES 2.2 release will include enhancements to CANS, Facility Search & Profile, Child Welfare History Snapshot, and the CWS-CARES Dashboard. The CWS-CARES 2.2 Release Notes describes the details of this release. In addition, there are interim processes for system features not working as designed and known bugs. Counties can access the CWS-CARES Release Notes and Interim Processes for CWS-CARES 2.2 on the CWSD website at https://cwds.ca.gov/release_notes

1. Child and Adolescent Needs and Strengths Assessment (CANS)
•    Improve application usability
•    Provide role-based dashboards for Supervisors, CWS Case Carrying Workers, and Non-Case Carrying Workers
•    Search for and use child information from CWS/CMS
•    Provide Change Log Information
•    Present CANS rating summary with strengths, needs, and immediate action information
•    Automatically redact confidential items when the CANS is printed

2. Facility Search and Profile
•    Display capacity and adjusted capacity from CWS/CMS
•    Allow use of special characters, such as / \ " ( ) [ ] { } , in Facility Name field

3. Child Welfare History Snapshot
•    Display all active addresses on the Person Card
•    Do not display clients that were merged in CWS/CMS

Note:  Child Welfare History Snapshot is only available to the Intake Core Constituents Representatives in production.

Action Required:
If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CWDS Service Desk at 1-855-292-3444.

CWS-CARES Scheduled Maintenance Being Performed (Manage Users and Users Detail Page) on Jan 29, 2019 from 5:00pm - 6pm

CWS-CARES Scheduled Maintenance Being Performed (Manage Users and Users Detail Page) on Jan 29, 2019 from 5:00pm - 6pm

To All CWS-CARES County Administrators:

The CWS-CARES team has scheduled maintenance to the Manage Users and Users Detail Page within the CWS-CARES application. The maintenance is scheduled for January 29, 2019 from 5:00 PM to 06:00 PM. During this scheduled maintenance CWS-CARES Administrator’s ability to view Manage Users or Users Detail pages will be impacted. Please refrain from using these pages as Admins may experience an error during the maintenance window.

Action Required: If users experience any issues with CWS-CARES after the maintenance timeframe, contact the CWDS Service Desk at 1.855.292.3444.

CWDS Sprint Review 19.1 Development Teams

CWDS held a sprint review on January 24 for stakeholders to follow the progress of our digital service teams. Please check the links below to access the presentation slides and the webinar recordings. CWDS Digital Teams hold public sprint reviews twice a month, with details of progress published online. Stakeholders can stay updated by visiting the  CWDS archive (The Feed) and by viewing the CWDS events calendar for upcoming events. 

Review Sprint Sprint Review Session 19.1 by selecting the presentation or webinar links below: