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Update: CWDS All-Day Sprint Review 6.4

On May 3, CWDS conducted a same-day, multi-team sprint review to provide key project updates to stakeholders. Review the presentation slides and audio recordings for each team on our CWDS archive (The Feed). Visit our website to view upcoming CWDS events

CWDS Releases Snapshot 1.1 for Production

This week, the CWDS Intake Digital Service launched Snapshot 1.1, the second release of CWS-CARES functionality which is now live and accessible by 22 county social workers.  These users from across California represent Core Counties who are helping the state research, design and develop the new system to replace the CWS/CMS child welfare system. Snapshot 1.1 builds on the success of an earlier release, and now allows for workers to view relationships added to the Snapshot. It also provides an improved, formatted version on child/family history.

Snapshot allows staff to search for one or more persons and view the history of their involvement with child welfare, including referrals and cases, in a fraction of the time that it currently takes to do the same work in CWS/CMS. Specifically, Snapshot gives staff the ability to search for people across CWS/CMS from a single field, see each person’s current contact information and demographics, and view an at-a-glance summary of their CWS history. The tool also includes a way to easily copy and paste key information which will greatly enhance workflow for staff (click here to view a demonstration of the Snapshot tool).

The CWS-CARES Implementation Team is working with State and county organizations to prepare for the use of Snapshot. Implementation Leads communicate and coordinate on Snapshot readiness to the organizations that they support.

As the project starts Program Increment (PI) 7 and makes progress toward the regular production of working software, CWDS Digital Teams will hold public sprint reviews monthly, with details of progress published online. Stakeholders can stay updated by visiting the CWDS archive (The Feed), viewing the CWDS events calendar and subscribing to our eNewsletter.

CWDS Legislative Update

Child Welfare Digital Services produces a monthly report for the Legislature and stakeholders to follow as the project works to replace the CMS/CWS legacy system.

Click here to read the April 2018 report online.

Kelly Hassenplug named Project Administration Director on CWS-CARES Project

On May 3, 2018, Kelly Hassenplug joined CWDS as the Project Administration Director on CWS-CARES Project. In this role, Kelly will lead the teams that focus on essential project support needs, such as the Project Management Office, Procurement & Contract Management, Stakeholder Relations and Communications.

Kelly has over 15 years’ experience in Project and Portfolio management, IT oversight and strategic planning. Most recently, she served as the Portfolio and Governance Chief for the California Health and Human Services (CHHS) Agency, Office of the Agency Information Officer (AIO). In this role, Kelly led a team that provides oversight and reporting to a multi-million dollar IT project portfolio that consists of over 60 projects. She also managed CHHS Governance activities for the purpose of integrating statewide technology initiatives while ensuring compliance with IT policies, standards, and the Agency Information Strategic Plan.

Kelly received her bachelor’s degree in Communication Studies from California State University, Sacramento and is a Project Management Professional (PMP) and Certified Scrum Master (CSM). Please join us in welcoming Kelly to the team.

CWDS Finalizes Program Increment 7 Planning

On April 24, CWDS conducted an all-day planning session for Program Increment (PI) 7, which begins on May 3rd and runs through June 27th.  PI Planning delivers incremental value by iteratively developing, testing, refining and validating software within a set period of time. Program Increments at CWDS are generally 4-6 weeks in length with a series of 2-week Sprints throughout to check progress and troubleshoot as needed.

CWDS is planning several development priorities over the next two months, each determined by deliverables that are ready to build and provide high value to our users. They include the Cognito identity management tool and administration page, Snapshot 1.2 enhancements and further coding for CANS (Child and Adolescent Needs and Strengths assessment tool).

For more information on the CWDS development priorities, please click here. See our events calendar for a list of upcoming PI 7 Sprint Reviews.

CWDS Offering Data Quality Workshops

CWDS is offering a series of hands-on data quality workshops through December 2018. The workshops offer county staff involved with data quality activities the opportunity to learn about specific data reports or workflows, collaborate with other counties and prepare for the transition to CWS-CARES as new product features are developed and delivered.

For a list of training dates/locations and instructions on how to register for a workshop in your area, click here. For more information on the CWDS Data Quality process, visit the CWS/CMS Data Quality Portal.

Becky Stilling named CWDS Deputy Director

On April 6th, 2018, the Office of Systems Integration (OSI) appointed Becky Stilling as the Deputy Director of the Child Welfare Digital Services (CWDS) CWS-CARES project.

Ms. Stilling served as the Acting OSI Director since December 22, 2017, spending a significant amount of time in support of the CWDS effort. “Becky brings a strong passion not only for effective project management, but also particularly for the mission of what CWDS aims to achieve,” said OSI Chief Deputy Director Matt Schueller.

Ms. Stilling is a veteran technology executive with more than 20 years of experience working in the industry, including diverse experience with California state government in various leadership roles. Previously, she was appointed by Governor Brown as the Deputy Director and Chief of the California Department of Technology, Office of Statewide Project Delivery. While there, she was responsible for overseeing and guiding the planning, procurement and project execution of the state’s most complex IT projects. Prior to her work at California Department of Technology, she was the Deputy Director of the Technology Services Division and Chief Information Officer of the California Department of Child Support Services.

As part of the Office of Systems Integration, Child Welfare Digital Services is developing a modern platform and infrastructure to replace a 20-year-old legacy child welfare management system used by county case workers. The project consists of eight digital services to replace the Child Welfare System/ Case Management System (CWS/CMS) that manages work for county child protective services programs, foster home approvals and licensing, and other critical functions that allow case workers to protect children.

Ms. Stilling joins Department of Social Services Deputy Director Kevin Gaines and County Welfare Directors Association Executive Liaison Penni Clarke as members of the CWS-CARES Executive Leadership Team.

Podcast: Case Management Product Owner Sonoltra Sanchez

Sonoltra Sanchez, Product Owner for the Case Management Digital Service, stopped by the CWDS media studio to discuss her role and major initiatives on the project.  


CWDS hosts CWS-CARES Co-Design Summit

On April 10 and 11 CWDS hosted its first Core County Summit. The focus was on emergency placement and developing workflows that span across each digital service. During the summit, the DesignOps team partnered with representatives from Intake, Case Management and CALS to interact and engage with over 100 core county constituents on the new CWS-CARES product. The CWS-CARES team plans to take the input gathered at the session to further develop the new product.

CWS-CARES Conducts Pilot Train-the-Trainer Session

On April 5 the CWS-CARES Implementation Training Team held a pilot train-the-trainer session for a group of Intake Core County Trainers at CWDS Headquarters. Participants included training coordinators from Butte, Fresno and Ventura counties. The 4-hour course provided an opportunity to enhance user relevance through County feedback and review of the CWS-CARES training approach and materials. The feedback collected at this session will be used to refine the training materials and provide the best learning experience for all CWS-CARES users. For more information on training and implementation activities, visit the Digital Services Implementation Portal.